Frequently Asked Questions

Facing problems with the app? We apologize for the inconvenience! Click on the 'View More' button below to see if you can find a solution to your question! If not, give us a call on the number at the bottom of the page or reach out to us on: info@nxgnsportsinteractive.com

I can’t Log In, what do I do?
If you do not receive the password, please check your Junk folder in your email inbox and add XXX@XXX.com to your address book, OR reach out to us at info@nxgnsportsinteractive.com.
Why do you charge the users entry fees for joining contests?
The entry fee allows us to improve the your overall gaming experience by improving the Twelfth Man platform.
The entry fee also allows us to provide the users with prizes for winning contests.
What if one of the players I chose in my team doesn’t end up playing the game?
Any player(s) chosen by you who don’t officially play the match will not get you or your submitted team any points. So choose your team very carefully.
I have ZERO KNOWLEDGE about Fantasy Football and Fantasy Sports in general, can I still play?
Of course! Here’s our HOW TO PLAY guide!
But wait, just going through the HOW TO PLAY guide doesn’t give you the knowledge about the sport. So what? Our bespoke AI Squad builder will assist you in competing against the other EXPERIENCED USERS.
Can I have more than one team?
Of course! You can have up to 5 different teams in EACH INDIVIDUAL CONTEST you join.
This applies to ALL the DFS Contests and ALL the League Contests.
Do I always have to pay to play on this app?
No. You and your friends can opt to participate in the Free Contests but you will not be able to benefit from our bespoke AI Squad builder.
Playing in Free Contests will also not allow you to enjoy other features of our platform like winning super cool trophies, goody bags, match tickets etc. from winning contests.
Can anyone play on the Twelfth Man app?
Yes, anyone can play on the Twelfth Man app as long as they don’t fall in the following categories:
  • They’re not in/from India (this restriction will be lifted soon as we will be expanding globally)
  • They’re not from: Sikkim, Assam, Telangana, Odisha
  • They’re not below 18 years of age
Does Twelfth Man provide any sports other than Football?
No. Twelfth Man is a Fantasy Football/Football only Fantasy Sports Platform.
What formation(s) can I play in?
You can play in any formation, providing 1 goalkeeper, at least 3 defenders and at least 1 forward are selected at all times.
Are the points updated on a Real-Time Basis?
Our aim is to have the points updated as close to the real-time as possible, however, since the data required to update the points is supplied by a third party, the points/ranks can sometimes take longer to change/update.
Create Team
For DFS:
Formation/Position 3-4-3 3-5-2 4-3-3 4-4-2 4-5-1 5-3-2 5-4-1
GK 1 1 1 1 1 1 1
DEF 3 3 4 4 4 5 5
MID 4 5 3 4 5 3 4
FWD 3 2 3 2 1 2 1
TOTAL 11 11 11 11 11 11 11
You can select up to 11 players for your team in the DFS contests.
You can create up to 5 different teams for each individual DFS contest.
Your team will be made up of players from all 4 POSITIONAL Categories mentioned in the table above:
  • Goalkeeper - GK
  • Defender - DEF
  • Midfielder - MID
  • Forward - FWD
Things to look out for:
  • Number of players added to your team
  • Available/Remaining Credits (Displayed near the Top-Right Corner of the screen)
  • Team submission deadline
For LEAGUE:
Position/Formation Positional Picks 3-4-3 3-5-2 4-3-3 4-4-2 4-5-1 5-3-2 5-4-1
GK 2 1 1 1 1 1 1 1
DEF 5 3 3 4 4 4 5 5
MID 5 4 5 3 4 5 3 4
FWD 3 3 2 3 2 1 2 1
Subs - 4 4 4 4 4 4 4
Sub GK - 1 1 1 1 1 1 1
Sub DEF - 2 2 1 1 1 0 0
Sub MID - 1 0 2 1 0 2 1
Sub FWD - 0 1 0 1 2 1 2
TOTAL - 15 15 15 15 15 15 15
Users have to select 15 players in the League contests
The League contests begin at the beginning of the League season (August) and end when the League season finishes (June)
Each user is allowed to enter 5 different teams in each League contest
Each user’s team will be made up of players from all 4 POSITIONAL Categories mentioned in the table above:
  • Goalkeeper - GK
  • Defender - DEF
  • Midfielder - MID
  • Forward - FWD
Things to look out for:
  • Number of players added to your team
  • Available/Remaining Credits (Displayed near the Top-Right Corner of the screen)
  • Team submission deadline
What is the “11” and “3” displayed on the top right corner of the screen on the contest page?
The “11” and “3” toggle switch allows the users to filter between 11-a-side contests and 3-a-side contests.
11-a-side: Team has 11 players (11 players + 4 substitutes for League Contests)
3-a-side: Team has 3 players (3 players + 2 substitutes for League Contests)
What are the different types of contests Twelfth Man offers?
Twelfth Man offers the following contests:
  • League Contests:
    • Regular League; 11 a-side format
    • Regular League; 3 a-side format
    • Head-to-head (H2H) League; 11 a-side format
    • Head-to-head (H2H) League; 3 a-side format
  • DFS Contests:
    • Regular; 11 a-side format
    • Regular; 3 a-side format
    • Head-to-head (H2H); 11 a-side format
    • Head-to-head (H2H); 3 a-side format
  • Trivia Contests:
    • 10 Question Contests
    • 10 seconds per question
    • 3 times a week
What are Performance Boosters?
Performance boosters are point multipliers that help to enhance the performance of the team
A specific set of performance boosters are provided to users for the League Contests and the DFS Contests as soon as they create an account on the Twelfth Man app
The different Performance Boosters are as follows:
  • Captain Boost:
    • After you activate this performance booster, your selected captain in the team that you have submitted for a contest will get a 3x return for every point he earns. For example, if your CAPTAIN makes 10 points from a game and if you have activated this performance booster then he will end up making 30 points because of the 3x multiplier he gets from this performance booster.
  • VC Boost:
    • After you activate this performance booster, your selected Vice Captain in the team that you have submitted for a contest will get a 2x return for every point he earns. For example, if your VICE CAPTAIN makes 10 points from a game and if you have activated this performance booster then he will end up making 20 points because of the 2x multiplier he gets from this performance booster.
  • Overhaul:
    • Overhaul is provided only for the League Contests. It basically is a wildcard that allows a user to completely revamp his/her entire squad without incurring any point deductions
    • The transfers made with the help of this booster will be permanent, i.e. the team won’t revert back to the team the user had before implementing this performance booster.
    • Point deductions only occur when a user makes more transfers than the number of Free Transfers that are available
    • For each additional transfer (after a user uses up their Free Transfers), the user will incur a 4 point penalty. The total penalty will be deducted from that user’s total points tally from the upcoming gameweek.
  • Invincibles:
    • Invincible allows users to select 3 players in their starting lineup. The players that are selected will be immune to all negative points for the duration of that gameweek.
  • Bench Support:
    • Bench support is also available to users for use only in the League Contests.
    • Bench Support basically accounts for the points earned by a user’s substitutes in that gameweek and adds those points to the points tally of the starting lineup
  • Loan Transfers:
    • Loan transfers performance booster is available to users for use only in the League Contests.
    • This performance booster works like the Overhaul booster mentioned above. It allows users to completely change their team for the upcoming gameweek, without incurring any additional transfer point deductions. However, after the gameweek ends, the user’s team will revert back to the team that user had before he applied this performance booster. This means that the transfers made will only be valid for that upcoming gameweek.
Can I PURCHASE more Performance Boosters?
Yes. We allow users to purchase additional performance boosters through our In-App Purchases.
I am not receiving the OTP, what should I do?
The OTP (One Time Password) is generally delivered within a minute after entering the mobile number.
There could be multiple reasons you haven’t received the OTP:
  • You may have entered an incorrect number. Please double-check the number you’ve entered and ensure that you’re checking the device with the mobile number.
  • You may be in an area with poor network or connectivity. Please ensure that you are at a place where you are able to receive calls and SMSes.
If you still don’t receive the OTP, please reach out to us at info@nxgnsportsinteractive.com.
NOTE: If you have ever logged in using the Social Media login (Facebook or Google) with the same account/team name, then you can log in through Social login as well.